Best effort software support
We understand that not everyone's a computer whizz and sometimes you just need a little advice. We have been in the industry for over 15 years and not only have experience in server admin we are also full stack PHP developers. While we can't help update and maintain your site we will try to help getting scripts working or help diagnose weird issues you are having.
Comprehensive backups included
We all make mistakes and overwrite files by accident, update a site which renders it broken or delete all the contents of a website without backing it up first! Don't worry if this sounds familiar to you we've got you covered. Our comprehensive backup system runs nightly and takes a copy of all your files and databases and stores them safely on our dedicated backup appliance. If you do need to restore a file or database from yesterday, last week or last month then this can be done quickly and easily within your account.