If you're having problems with your hosting account you can submit a support ticket here. Support requests are normally responded to within the hour during normal business hours or up to four hours during out of hours time.
If you have a hosting support question or you're experiencing problems with your hosting account please submit a support ticket. All tickets are handled in rotation of receipt although we do have an option to set the priorty level. Please only use the High prioty level if you are suffering a website or server failure.
If you've already submitted a support ticket and you want to track it's progress you can use this option to lookup your ticket.